Customer Service Representative

We are looking for a customer-focused, detail-oriented individual to join our team as a Customer Service Representative. This position is ideal for someone who excels at managing client communication, keeping recurring work on schedule, and maintaining accuracy in a fast-moving office environment. You will play an important role in supporting customers, coordinating ongoing projects, and helping deliver a smooth experience from initial request through final completion.

Responsibilities:
• Manage recurring customer projects by organizing timelines, confirming details, and keeping work on track from start to finish.
• Serve as a primary point of contact for clients, responding to questions, providing status updates, and ensuring a positive service experience.
• Handle inbound and outbound communication related to orders, schedules, and project changes with accuracy and care.
• Prepare, review, and maintain job records, order information, and supporting documentation needed for daily operations.
• Partner with internal departments to help ensure customer requests are completed correctly and delivered within expected timeframes.
• Monitor multiple assignments at once while adjusting priorities to meet deadlines in a busy, team-oriented setting.
• Enter and update order details in company systems while checking information carefully to reduce errors and delays.
• Identify opportunities to improve workflows, communication, and overall client satisfaction through proactive problem-solving.

Qualifications:

Compensation

$16.00-$17.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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