Account Manager

We are looking for an Account Manager to support a broad portfolio of business clients. This Long-term Contract position focuses on strengthening client partnerships, guiding compliance-related account activity, and ensuring dependable service execution across contracts, billing, reporting, and account support. The role works closely with cross-functional teams and is well suited to someone who combines relationship management skills with strong attention to data, communication, and service quality.

Responsibilities:

• Oversee a high-volume group of client accounts, keeping contract activity, invoicing, and service coordination organized and aligned with client expectations.

• Partner with teams across sales, operations, compliance, and business development to deliver responsive account support and consistent service outcomes.

• Build an understanding of each client’s business environment and applicable environmental or regulatory obligations to provide informed guidance.

• Support the collection, validation, and submission of account-related data to help maintain accurate reporting and timely processing.

• Examine client reporting practices and account workflows to identify gaps, improve accuracy, and prepare for audit-related needs.

• Maintain ongoing communication with customers, resolve questions proactively, and strengthen long-term business relationships through reliable service.

• Lead client education efforts by explaining program requirements, compliance expectations, and reporting procedures in a clear and practical way.

• Address service concerns with urgency, escalate critical issues when needed, and help preserve client satisfaction and retention.

• Recommend process improvements and identify opportunities to broaden service support based on client goals and operational needs.

Qualifications:

• Bachelor’s degree in Business, Marketing, Sustainability, or a related field.
• 3–5 years of experience in account management within a client-facing business environment.
• Background working with data tracking, operational reporting, or client information management.
• Advanced working knowledge of Microsoft Office, including Excel, PowerPoint, and SharePoint.
• Strong written and verbal communication skills, including the ability to develop detailed presentations.
• Experience in sustainability, environmental compliance, waste management, or Extended Producer Responsibility is preferred.
• Proven ability to build strong client relationships in a service-based, consulting, or data-driven organization.

Compensation

$38.00-$44.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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