Account Manager

We are looking for an Account Manager to support a portfolio of business clients in a hybrid work environment. This Long-term Contract opportunity is ideal for someone who can balance client relationship management with strong attention to reporting accuracy, service coordination, and regulatory support. The role focuses on helping clients meet environmental and compliance-related obligations while ensuring a high standard of service and clear communication across internal teams. Candidates who are comfortable working with operational data, managing multiple accounts, and building trust with stakeholders will be well suited for this position.

Responsibilities:

• Oversee a broad set of client accounts, guiding contract activity, invoicing coordination, and ongoing service execution to promote client retention and satisfaction.

• Partner with cross-functional teams including sales, operations, compliance, and business development to align deliverables with customer expectations and organizational objectives.

• Build a working understanding of each client’s industry landscape, including environmental requirements and extended producer responsibility obligations, to provide informed account support.

• Coordinate the collection, validation, and submission of client-related data to support reporting, payment processing, and compliance commitments.

• Examine client reporting practices and data workflows to identify gaps, improve accuracy, and support audit readiness.

• Maintain consistent communication with customers, addressing questions, resolving issues, and strengthening long-term business relationships.

• Deliver onboarding, guidance, and ongoing support that helps clients understand service requirements and meet compliance expectations.

• Respond promptly to service concerns, anticipate account needs, and escalate urgent matters when needed to preserve a strong customer experience.

• Recommend process improvements and identify opportunities to broaden services in ways that create additional value for clients.

Qualifications:

Compensation

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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