Collections Specialist

Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a Collections Specialist for a long-term contract opportunity. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.

You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused.

What You’ll Do

• Own your portfolio: Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.
• Build strong client relationships: Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.
• Drive collections strategy: Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.
• Problem-solve with purpose: Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.
• Keep everything organized: Maintain accurate, up-to-date records of collection activity and account status within JD Edwards EnterpriseOne and related systems.
• Analyze and prioritize: Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.
• Partner internally: Work cross-functionally to resolve invoice issues and support decisions around account closure.
• Leverage data: Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.

Why This Role Stands Out

• Long-term stability with a reputable company
• Opportunity to own your accounts and make a measurable impact
• Blend of customer interaction + analytical problem-solving
• Exposure to JD Edwards EnterpriseOne and structured collections processes

Qualifications:

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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