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Posted June 25, 2026

Part Time Concierge/Admin Support - M - F 10:00 am to 3:00 pm

Intrepid Credit Union
Billings, Montana, United States 59106 Full Time
Reference: 285470463
Intrepid Credit Union is an Equal Opportunity Employer. Intrepid Credit Union will not refuse employment to a person or bar a person from employment or discriminate against a person in a term, condition, or privilege of employment because of race, creed, religion, color, national origin, sexual orientation, or gender identity or because of age, physical or mental disability, marital status, or sex except when the reasonable demands of the position require an age, physical or mental disability, marital status or sex distinction.

Why Intrepid Credit Union?

There are many jobs in the market right now and you want to find the right position for you. One that is rewarding and makes each day feel like you are making a difference for people and our community. You want to work with a company that provides you with opportunities to balance your work and your life; provide for yourself and your family; volunteer for causes that mean something to you; and you want to spend your day with people who have the same passion for helping others live their life wide open.

Intrepid Credit Union is that company and our jobs, people, passion and values are those things that make every day a great day to live Life Wide Open.

Commitment to Community: At Intrepid Credit Union we have a meaningful commitment to our community. That is why we offer a paid volunteer program that gives our employees 20 hours paid time each year to work on causes that energize them within our community. We want our employees to be able to spend their time making a difference in the community we live in, and we sponsor multiple events within our community.

Growth and Development: Growth and development for our employees is very important to us. We provide many training opportunities for all our staff, and we offer a career ladder system for those who want to control the progression of their career. Imagine being able to control your advancement!

Inclusive and Open Culture: Our executive leadership, managers and supervisors are open and available to conversations with everyone in our organization. Dialogue among all departments and at every level is highly encouraged. So, if you have a question for our CEO, go ahead and ask him! In our working relationships with each other and our members, we focus on our Core Values called our “R.I.T.E.S.” which are:

  • Respect – We will respect other’s and their differences. We are all separate individuals with expertise, experience, opinions, responsibilities, and time.
  • Integrity – We will act and behave with high character and do what is right, not what is easiest even when no one is looking.
  • Trust – We will enrich ourselves with transparency, accountability, & trustworthiness and live a great life by deeds, not words.
  • Empathy – We will listen with an open mind before speaking. Every individual will be given respect, safety, and the opportunity to grow personally.
  • Service – We will empower your success and provide you with the inspiration, help, and tools you will need to succeed.

What Can you Bring?

The minimum qualifications for the Teller position are:

  • Excellent public relations and customer service skills.
  • Professionalism, timeliness, efficiency and accuracy.
  • Financial industry experience preferred.

Concierge Role:

The successful candidate will possess excellent member service skills, will display accuracy while processing member transactions, and will demonstrate professionalism when communicating with members through a variety of channels.

Essential Functions & Responsibilities:

E

10%

Perform all teller duties as needed, including maintaining and balancing a teller drawer.

E

10%

Assist members using ITM machines.

E

10%

Perform back-office functions as directed.

E

10%

Assist in special projects as assigned.

E

10%

Perform clerical duties.

E

15%

Direct member traffic in the branch

E

10%

Lobby maintenance

E

10%

Assist with answering phones

E

10%

Provide basic explanation of credit union products and policies to members as needed.

N

5%

Perform other job related duties as assigned.

Performance Measurements:

Performance Measurements are not assigned.

Knowledge and Skills:

Experience

The role can be learned in hours, days, or weeks.

Education

A high school education or GED.

Interpersonal Skills
  • Reports to the Billings Vice President of Operations
  • Works closely with all staff members in Billings
  • Frequent daily contact with members, potential members and Credit Union staff. Infrequent contact with outside sources such as insurance companies, dealers, other financial institutions and title entities. A high level of interpersonal skills required in order to effectively represent the Credit Union and market products and services to all types of members, potential members and the community.
  • Frequent exposure to sensitive information requires a tactful and trustworthy individual to protect the Credit Union’s interest, employees and members.

Other Skills

' Previous banking experience highly desirable

' 10-key and keyboarding skills

' Personal computer knowledge, hardware and Windows software, with ability to quickly adapt to and learn new applications ' Teller/Cashier experience preferred

' Positive attitude

' Ability to use discretion in decision making and sound judgment in problem solving ' Ability to work independently and as a team member

Physical

Requirements

' Substantial repetitive movement of arms, wrists, hands and fingers, including picking up, pinching, keyboard use and telephone use.

' Requires movement through standard office environment such as occasional bending, stooping, frequent sitting and walking short distances.

' Must be able to communicate through the spoken and written word, expressing ideas or documenting others expression of ideas.

' Occasionally required to move objects, requiring possible lifting up to 10 pounds.




Equal employment opportunity, including veterans and individuals with disabilities.

PI285470463

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