Administrative Coordinator

We are looking for an Administrative Coordinator to support service and warranty workflows for a Contract position based in Plano, Texas. This role focuses on routing incoming requests accurately, maintaining organized records, and ensuring each case moves efficiently from intake to resolution. The ideal candidate brings strong administrative support experience, comfort working in Excel, and a customer-focused approach to handling high-volume coordination tasks.

Responsibilities:
• Direct incoming tickets and order requests to the appropriate team members by using established assignment guidelines and Excel-based tracking tools.
• Examine warranty-related submissions for completeness and accuracy, then record the information in the designated internal platform.
• Distribute cases to Warranty Managers according to workload and routing rules maintained in the assignment spreadsheet.
• Monitor open items closely, provide timely follow-up on outstanding requests, and help drive each ticket through completion.
• Maintain accurate data entry across order and case records to support reliable reporting and smooth daily operations.
• Respond professionally to inbound inquiries and assist with administrative coordination related to customer service needs.
• Support scheduling and calendar-related activities when needed to keep priorities organized and deadlines on track.

Qualifications:

Compensation

$25.00-$25.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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