Administrative Assistant

Robert Half client is looking for a detail-oriented Administrative Assistant to support underwriting operations in Walnut Creek, California. This is a Long-term Contract position focused on maintaining policy accuracy, organizing documentation, and assisting with day-to-day administrative and analytical work for a multi-state Workers Compensation team. The ideal candidate is comfortable handling multiple assignments, reviewing information carefully, and working within established compliance and quality standards.

Administrative Assistant Responsibilities:

• Support the review and administration of insurance policies by processing routine transactions with accuracy and consistency.

• Complete assigned workflow items involving new business, renewals, endorsements, cancellations, and broker updates while meeting production expectations.

• Examine team notes and supporting records to determine the correct next steps for each assigned task.

• Maintain and update policy details in underwriting systems and related records to ensure information remains current.

• Check submitted data for completeness and accuracy, identify missing details, and follow up with underwriters when clarification is needed.

• Compile information from prior carriers and other sources, then enter and organize that data according to internal and regulatory guidelines.

• Prepare pricing-related worksheets and other spreadsheet-based documents using established tools and templates.

• Create manual forms and coordinate document preparation for distribution through internal business partners.

• Apply training and reference materials to support policy issuance, maintenance activities, and compliance with Workers Compensation requirements.

If you are interested in this Administrative Assistant position, please submit your resume today!

Qualifications:

• High school diploma or equivalent is required.
• At least 2 years of relevant experience in administrative, insurance support, or policy processing work.
• Exposure to Workers Compensation concepts or insurance policy administration is preferred.
• Strong written and verbal communication skills with the ability to interact effectively across teams.
• Proven ability to manage multiple deadlines and stay organized in a fast-paced environment.
• Solid attention to detail, including experience with document review, analysis, and accurate data entry.
• Basic math skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
• Customer service skills and the ability to handle correspondence and follow-up in a detail-focused manner.

Compensation

$27.00-$29.00 Hourly

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