HR Claims Coordinator

We are looking for an HR Claims Coordinator to support unemployment claims administration for a Long-term Contract position based in Albany, New York. This role focuses on managing claim-related documentation, coordinating with internal partners, and ensuring timely communication with state agencies. The ideal candidate brings strong HR administration experience, attention to detail, and the ability to keep sensitive records accurate and well organized.

Responsibilities:
• Manage the full lifecycle of unemployment claims, from initial notice review through final resolution and record closure.
• Collect employment history, separation information, and related supporting materials needed to address claim filings accurately.
• Draft and submit responses to unemployment agencies within required timelines while maintaining compliance with applicable regulations.
• Partner with HR, payroll, people leaders, and legal or compliance contacts to gather facts and support claim outcomes.
• Track determinations, appeal activity, hearing dates, and follow-up actions to ensure no deadlines are missed.
• Prepare case files, summaries, and supporting documentation for hearings and appeals involving unemployment matters.
• Maintain complete and orderly records of correspondence, claim updates, decisions, and historical outcomes.
• Review claim activity for recurring patterns, identify potential risks, and raise concerns to appropriate stakeholders.
• Answer internal questions regarding claim status and help refine standard procedures to improve claims administration efficiency.

Qualifications:

Compensation

$28.50-$33.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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