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Posted June 23, 2026
Texas Tech University Health Sciences Center (Staff)

Patient Services Specialist

Amarillo, Texas, United States Full Time
Reference: 45186BR

Position Description

This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Department

Pediatrics Ama Genl

Major/Essential Functions

  • Assist with patient arrivals and check ins.
  • Verify patient insurance.
  • Possess computer skills necessary to the job: typing, entering patient information in electronic medical records.
  • Answer phones.
  • Schedule provider appointments.
  • Work independently and as a team member.


Required Qualifications

A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

Preferred Qualifications

  • Prior experience working in a medical practice.
  • Experience working in various computer programs: Microsoft Office, Excel, Electronic Medical Records, Insurance programs.


EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.

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