Director of Information Technology

Job Description:

Company Overview

ITW Global Brands Retail Shared Services (RSS) is a shared commercial and operational organization within ITW’s Polymers & Fluids Segment and Automotive Aftermarket (AAM) platform. Operating in a matrixed, multi-division environment, RSS partners across businesses including Car Care, Engine Repair and Global Tire Repair to deliver a unified, “one face to the customer” approach.

The RSS IT organization supports a distributed workforce of over 500 employees across the U.S. and Germany enabling a diverse portfolio of aftermarket products and business operations. RSS plays a critical role in supporting growth across both traditional retail channels and the continued expansion of eCommerce.

Through close collaboration with division and platform leadership, RSS integrates commercial, IT and operational capabilities to enhance customer experience, strengthen channel partnerships and drive data-informed decision making.

Position Summary

We are seeking a strategic, business-minded IT leader responsible for developing and executing an IT strategy that enables multiple division priorities and aligns with broader ITW business objectives.

Operating within a matrixed, multi-division environment, this role partners closely with RSS and division leadership to align technology priorities with commercial growth initiatives including traditional retail and expanding eCommerce channels.

As a key member of the AAM Leadership Team, this leader drives the transformation of a scalable, high performing IT function optimizing systems, strengthening infrastructure and aligning key business platforms to support growth and operational efficiency.

The role is also pivotal in advancing data, analytics and AI capabilities to improve decision making and deliver measurable business outcomes.

Key Responsibilities

• Serve as a strategic IT Business Partner to RSS and division leadership, shaping business strategy, operating models and growth initiatives while supporting critical execution

• Translate business strategy into technology, data and AI roadmaps assessing needs, evaluating emerging technologies and building ROI-driven business cases and CAPEX investments

• Provide leadership and oversight of the IT function setting enterprise technology strategy, priorities and investment allocation across Infrastructure and Business Applications

• Drive the evolution and simplification of enterprise architecture including network, ERP and core business systems to enable scalability, efficiency and innovation

• Ensure IT initiatives deliver measurable business value on time, on budget and aligned to ROI targets while achieving strong leadership alignment and user adoption

• Lead advancement of Business Intelligence, data strategy and analytics capabilities enabling end-to-end visibility and data driven decision making across the enterprise

• Define and execute AI, automation and advanced analytics strategies embedding capabilities into core processes to drive productivity and business outcomes

• Enable eCommerce growth through scalable systems, integrations and data capabilities

• Act as a thought leader on digital innovation, proactively identifying opportunities to leverage AI, emerging technologies and automation to transform operations and customer outcomes

• Negotiate and manage strategic supplier and service provider relationships, optimizing value, performance and long term partnerships

• Build, lead and develop a high performing IT organization establishing clear standards of excellence, leadership capability and succession pipelines

• Partner with ITW Corporate & Segment IT to align on enterprise architecture, platforms, cybersecurity and shared capabilities ensuring both local agility and global consistency

• Support other projects and initiatives as assigned

Education & Experience

• Bachelor’s degree in Information Systems, Computer Science, or related field

• 10+ years of progressive IT experience including 5+ years in leadership roles

• Proven experience developing and executing IT strategy aligned to business priorities and ROI

• Experience partnering with senior leaders in a matrixed, multi-division environment

• Strong business acumen with experience supporting commercial and/or manufacturing organizations

• Experience leading enterprise systems, data and analytics initiatives

• Experience supporting eCommerce business models preferred

• Proven leadership in complex IT initiatives including ERP transformations

• Experience managing vendors, outsourced providers and cross functional teams

• Strong understanding of enterprise systems, infrastructure and emerging technologies (AI, data, automation)

• Experience designing, implementing and managing cloud platforms (e.g., Azure, AWS) including cloud migration and hybrid architectures

• Experience leveraging AI and advanced analytics to drive business outcomes

Compensation Information:

We believe our people are our greatest asset. That’s why we invest in creating an environment where you can thrive both personally and professionally. For more details, visit our Benefits page.

In addition, our benefits include paid vacation, sick, holiday and parental leave. Base salary range for this position is $145,000-$190,000. This position is also eligible to participate in the bonus management incentive program. Please note that this salary information serves as a general guideline. Company considers various factors when extending an offer including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.