Administrative Operations Associate

We are looking for an Administrative Operations Associate to support vehicle-related administrative processes and deliver a dependable experience for customers and internal partners in New York, New York. In this role, you will coordinate documentation tied to ownership, registration, insurance, and financing while helping maintain organized, compliant operations. This position is ideal for someone who thrives in a detail-focused environment, communicates clearly, and can manage multiple priorities with consistency and care.

Responsibilities:
• Oversee vehicle paperwork from initial submission through completion, ensuring documents related to titling, registration, insurance, and financing are processed accurately and on time.
• Partner with internal teams, external offices, and lending contacts to resolve documentation issues and keep transactions moving efficiently.
• Review files for completeness, maintain organized records, and help ensure all activity aligns with applicable legal and regulatory standards.
• Research state and partner requirements to interpret documentation rules and apply them correctly to each transaction.
• Respond to customer and stakeholder questions with professionalism, providing clear updates and support throughout the process.
• Track multiple cases at once, prioritize urgent items, and follow through on deadlines without compromising quality.
• Contribute to operational improvements by identifying process gaps and recommending practical ways to increase accuracy and efficiency.

Qualifications:

• At least 2 years of experience in administrative support, operations, customer service, or a related field.
• Strong written and verbal communication skills with the ability to interact effectively with customers, partners, and cross-functional teams.
• Demonstrated attention to detail and the ability to manage high volumes of sensitive documentation with accuracy and discretion.
• Experience balancing competing priorities in a fast-paced environment while maintaining strong organizational control.
• Ability to work independently, exercise sound judgment, and adapt quickly to changing business needs.
• Proficiency with CRM platforms and other administrative tools used to track cases, documentation, and customer interactions.
• Collaborative approach to problem-solving and a consistent focus on delivering a positive customer experience.
• Previous exposure to dealership operations, vehicle titling, registration, financing, insurance, or related automotive processes is preferred.

Compensation

$60,000.00-$70,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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