Medical Receptionist

We are looking for a Medical Receptionist to support daily front-desk operations for a healthcare organization in Syracuse, New York. This Contract position is ideal for someone who is comfortable working directly with patients, coordinating appointments, and maintaining an organized reception area in a clinical setting. The role requires a detail-oriented communicator who can help create a smooth check-in experience while supporting administrative tasks with accuracy and efficiency.

Responsibilities:
• Welcome patients and visitors, provide clear direction, and ensure a courteous front-office experience from arrival through departure.
• Coordinate patient appointments, manage scheduling updates, and confirm visit details to help maintain an efficient daily calendar.
• Handle patient check-in activities, collect and verify essential information, and prepare records for upcoming visits.
• Answer incoming calls, respond to routine questions, and route messages to the appropriate clinical or administrative staff.
• Maintain accurate front-desk documentation and assist with clerical tasks that support day-to-day office operations.
• Use basic medical terminology appropriately when communicating with staff and processing patient-related information.
• Support providers and office personnel with administrative follow-up, including documentation assistance and general receptionist duties.

Qualifications:

• At least 1 year of experience in a medical front office, receptionist, or similar patient-facing administrative role.
• Working knowledge of patient scheduling, check-in procedures, and general reception operations in a healthcare environment.
• Familiarity with basic medical terminology and the ability to use it accurately in daily work.
• Strong communication and interpersonal skills with a detail-oriented, service-oriented approach.
• Ability to manage multiple tasks in a busy clinical setting while maintaining attention to detail.
• Experience with documentation support or scribe-related tasks is preferred.
• Proficiency with standard office systems and comfort learning healthcare-related administrative tools.

Compensation

$20.00-$23.00 Hourly

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