Customer Service Representative

We are looking for a Customer Service Representative to support daily customer interactions and provide dependable service from our Torrance, California location. This Long-term Contract position is ideal for someone who communicates clearly, stays organized, and can balance customer support with administrative coordination. The role includes handling incoming inquiries, preparing pricing information, and assisting with internal sales-related activities while maintaining a detail-oriented customer experience.

Responsibilities:

• Respond to inbound customer calls and inquiries with accuracy and a service-focused approach.

• Prepare and follow up on quotation requests, ensuring details are complete and delivered in a timely manner.

• Support inside sales efforts by providing product or service information and assisting with order-related questions.

• Perform administrative tasks such as maintaining records, updating information, and organizing customer documentation.

• Use Microsoft applications to create correspondence, manage data, and track daily activities efficiently.

• Coordinate travel-related assistance when needed, helping arrange and communicate necessary details.

• Work with internal teams to resolve customer concerns and ensure requests are handled from start to finish.

Qualifications:

• Experience in customer service, call handling, or a similar support-focused position.
• Ability to manage inbound calls while maintaining accuracy, courtesy, and responsiveness.
• Familiarity with preparing quotations, processing requests, or supporting sales-related activities.
• Proficiency with Microsoft Office tools for documentation, communication, and general administrative work.
• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Strong communication skills, both verbal and written, with a strong commitment to customer satisfaction.
• Background in administrative support and travel coordination is preferred.

Compensation

$18.00-$19.00 Hourly

About Us

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­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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