Business Analyst III (Contractor)

Technical Product Manager

Location: Philadelphia, PA (Hybrid – 2 days onsite per week)

Duration: Long-Term Contract

Pay: Available on W2

Position Overview

We are seeking a highly collaborative and technically minded Technical Product Manager to serve as the central point of coordination between business stakeholders and technology teams. This role is responsible for driving the solutioning process for new product and development initiatives, ensuring business requirements are translated into scalable technical solutions that align with organizational objectives.

The ideal candidate is intellectually curious, an effective communicator, and comfortable presenting to audiences ranging from technical teams to executive stakeholders. This individual will work closely with engineering, operations, product, sales, and other business functions to define solutions, manage requirements, and support successful delivery.

The primary focus of this role will be supporting products and services within the communications technology space, including voice and related service offerings.

Key Responsibilities

• Lead the solutioning process for new product enhancements, features, and development initiatives.
• Serve as the primary liaison between engineering, operations, product, sales, and business stakeholders.
• Gather, analyze, and document business and technical requirements.
• Translate business needs into clear functional specifications and user stories for development teams.
• Collaborate with engineering teams to refine, groom, and prioritize work items throughout the development lifecycle.
• Facilitate discussions to ensure alignment on requirements, priorities, dependencies, and technical solutions.
• Evaluate existing business processes and identify opportunities for optimization, automation, and process improvement.
• Manage requirements and changes throughout project execution while ensuring stakeholder alignment.
• Communicate business priorities, operational needs, and project updates to technical and non-technical audiences.
• Research technology trends and recommend solutions that support organizational goals, including buy-versus-build considerations where appropriate.
• Create and maintain project documentation, process flows, technical specifications, and implementation materials.
• Present recommendations, project updates, and solution proposals to stakeholders at various levels of the organization.

Qualifications:

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field; equivalent professional experience will also be considered.
• 5+ years of experience in Technical Product Management, Product Management, Business Analysis, Solution Delivery, or a related technology-focused role.
• Experience gathering, documenting, and managing business and technical requirements.
• Strong understanding of software development lifecycles, solution delivery, and enterprise technology environments.
• Demonstrated ability to work effectively across technical and business teams.
• Strong analytical, critical thinking, and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience facilitating stakeholder discussions and presenting to various levels of leadership.
• Proven ability to manage competing priorities in a fast-paced environment.

Preferred Qualifications

• Experience supporting communications, telecommunications, voice, or related technology products and services.
• Familiarity with Business Support Systems (BSS) and Operations Support Systems (OSS).
• Experience working in Agile environments.
• Hands-on experience with:
• Jira
• Confluence
• Smartsheet

Compensation

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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