Sales Support

We are looking for a detail-oriented Sales Support team member to join our team in Fresno, California. This Long-term Contract position is ideal for someone who enjoys working closely with customers and sales teams to keep orders accurate, timely, and well-coordinated. The role focuses on supporting day-to-day sales activity, responding to customer needs, and helping maintain a smooth order process from inquiry through post-sale follow-up.

Responsibilities:
• Assist customers and internal sales partners with product inquiries, order updates, and post-sale service needs.
• Enter sales orders accurately into company systems and confirm that pricing, quantities, and delivery details are complete.
• Handle inbound and outbound communication with customers to support account activity and strengthen ongoing business relationships.
• Coordinate with sales, operations, and customer service teams to resolve order issues and keep transactions moving efficiently.
• Track order status and provide timely updates to customers and internal stakeholders regarding changes or delays.
• Prepare sales-related documentation, maintain organized records, and ensure information is current and accurate.
• Support inside sales efforts by following up on requests, identifying customer needs, and helping move opportunities forward.

Qualifications:

• At least 3 years of experience in sales support, inside sales, or a related customer-facing business role.
• Practical experience with post-sales support, including resolving customer questions after orders are placed.
• Ability to manage both inbound and outbound customer communication in a detail-focused and efficient manner.
• Strong accuracy in order entry and the ability to work with detailed transactional information.
• Effective written and verbal communication skills for working with customers and cross-functional teams.
• Solid organizational skills with the ability to handle multiple priorities in a fast-paced environment.
• Proficiency with standard business systems and tools used for sales coordination and order processing.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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