Sales Support

We are looking for a detail-oriented Sales Support specialist to join our team. This Long-term Contract position is ideal for someone with a strong customer service mindset and hands-on experience supporting sales activity from initial inquiry through post-sale follow-up. The role focuses on coordinating order processing, assisting with inbound and outbound customer interactions, and helping the sales team deliver a responsive and organized client experience.

Responsibilities:
• Support daily sales operations by handling customer inquiries, preparing information for the sales team, and ensuring timely follow-up on open requests.
• Process customer orders accurately, reviewing details carefully and entering information into internal systems with a high level of precision.
• Provide post-sale assistance by addressing order-related questions, resolving routine issues, and coordinating updates with customers as needed.
• Manage inbound communication from clients and prospects, offering prompt responses and directing requests to the appropriate internal contacts.
• Conduct outbound outreach to customers when follow-up is needed for orders, documentation, scheduling, or general account support.
• Partner closely with sales representatives to maintain organized account information, track activity, and help move opportunities through the sales process.
• Monitor order status and communicate changes, delays, or fulfillment updates to customers and internal stakeholders in a thorough manner.

Qualifications:

• At least 3 years of experience in sales support, inside sales, customer account coordination, or a related role.
• Practical experience with post-sales support, including handling customer questions after an order has been placed.
• Background in both inbound and outbound customer communication within a sales-driven environment.
• Strong order entry skills with the ability to maintain accuracy while managing multiple transactions or requests.
• Clear written and verbal communication skills, with a detail-oriented approach to customer interactions.
• Solid organizational skills and the ability to prioritize tasks in a fast-paced support setting.
• Proficiency with standard business systems and comfort learning internal sales or order management tools.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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