Receptionist

We are looking for a Receptionist to support daily front-desk operations for a Contract position based in Grand Rapids, Michigan. This role serves as a key point of contact for visitors, callers, and internal teams while helping keep administrative workflows organized and responsive. The ideal candidate brings strong communication skills, strong attention to detail, and the ability to manage phone, mail, and invoice-related tasks efficiently in a busy office setting.

Responsibilities:
• Welcome guests, manage the reception area, and create a positive first impression for everyone entering or contacting the office.
• Handle a multi-line phone system, route incoming calls appropriately, and respond to general questions with courtesy and accuracy.
• Receive, sort, and distribute incoming mail and packages, including daily postal items, certified mail, and shipments from carriers such as FedEx and UPS.
• Prepare outgoing mail and coordinate deliveries to ensure documents and packages are sent on time.
• Support email communication by responding to routine administrative inquiries and directing messages to the appropriate departments.
• Maintain office supply levels, place replenishment orders as needed, and help keep shared administrative resources organized.
• Enter invoice information, apply proper coding, and assist with routing items through the approval process.
• Review invoice details for accuracy, escalate discrepancies or payment issues, and help track customer and vendor invoice records.
• Assist with document handling and file organization using tools such as Google Docs and Google Drive.

Qualifications:

• Previous experience in a receptionist, front-desk, or administrative support role.
• Ability to manage high-volume inbound calls using a multi-line telephone system.
• Experience handling incoming and outgoing mail, packages, and certified shipments in an office environment.
• Working knowledge of invoice entry, coding, approvals, and basic issue resolution.
• Strong written and verbal communication skills for phone interactions, email correspondence, and visitor support.
• Proficiency with Google Docs, Google Drive, and general office software.
• Strong organizational skills with the ability to prioritize multiple tasks and maintain accuracy.
• Detail-oriented demeanor, dependability, and a customer-focused approach to service.

Compensation

$17.10-$19.80 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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