Account Manager

We are looking for an Account Manager to join our insurance team in Greenville, South Carolina, in a contract-to-permanent capacity. This role is focused on delivering a strong client experience by building trusted business relationships, managing account activity with precision, and serving as a dependable point of contact for customer needs. The ideal candidate brings a consultative approach, communicates effectively across teams, and is comfortable balancing relationship management with detailed administrative follow-through.

Responsibilities:
• Cultivate and maintain strong relationships with business clients to support retention, satisfaction, and long-term partnership growth.
• Keep account information current by tracking client activity, including hours reporting, enrollments, onboarding updates, and terminations.
• Respond to client questions and concerns promptly, ensuring issues are addressed thoroughly and professionally.
• Partner with customer service and claims teams to coordinate solutions and provide a seamless experience for clients.
• Develop in-depth knowledge of insurance products and service offerings in order to guide clients with accurate and relevant information.
• Manage inbound inquiries and follow up consistently to support account needs and identify additional service opportunities.
• Monitor account trends and client interactions to help improve service delivery and strengthen overall account performance.

Qualifications:

• Experience in account management, client services, or a similar customer-facing business role.
• Background supporting B2B relationships with a strong focus on responsiveness and service quality.
• Ability to build credibility with clients and maintain productive client partnerships.
• Strong organizational skills with experience handling detailed records and multiple account updates accurately.
• Effective communication skills, with the ability to collaborate across departments and resolve client concerns.
• Comfort managing inbound requests and prioritizing tasks in a fast-paced environment.
• Familiarity with inside sales or consultative client support is preferred.
• Insurance industry experience or the ability to quickly learn industry products and services is highly valued.

Compensation

$22.80-$26.40 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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