Account Manager
We are looking for an Account Manager to support day-to-day accounting operations and client account coordination in Charlotte, North Carolina. This position combines financial order processing with customer-facing account support, making it ideal for someone who is organized, detail-focused, and comfortable working across multiple priorities. The role will focus on maintaining accurate records, managing invoicing activity, and helping ensure smooth communication between internal teams and customers.
Responsibilities:
• Review and process customer orders and monitor customer forecasts to ensure timely receipt and accuracy.
• Enter and update customer, order, and billing information in D365.
• Support customer accounts by responding to questions, resolving concerns, and coordinating service-related follow-up in a thorough manner.
• Assist with inside sales and account coordination tasks by preparing documentation, confirming order details, and updating customer records.
• Review inventory-related information to help verify adequate stock levels and align account activity with operational needs.
• Act as the primary point of contact for assigned accounts and maintain regular communication through phone and email.
Qualifications:
• Experience working within the manufacturing or distribution industry required.
• Hands-on experience using D365 or similar enterprise systems required.
• Ability to manage customer accounts while delivering responsive and detail-focused customer service required.
• Ability to work fully on-site required.
• Effective communication skills and the ability to work collaboratively across finance, operations, and customer-facing teams required.
Compensation
$70,000.00-$80,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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