Customer Service Representative

We are looking for a Customer Service Representative to support customers through a high-volume call center environment in Denver, Colorado. This Long-term Contract position is ideal for someone who communicates clearly, stays organized under pressure, and delivers dependable service across every interaction. The person in this role will assist with inbound inquiries, process orders accurately, and help create a positive experience for customers while maintaining strong attention to detail.

Responsibilities:
• Respond to a steady flow of incoming customer calls with professionalism, empathy, and clear communication.
• Handle customer questions, concerns, and service requests by providing accurate information and timely follow-up.
• Enter orders into internal systems with a high level of accuracy while confirming customer details and request specifications.
• Make outbound calls as needed to clarify order information, provide updates, or resolve outstanding issues.
• Document customer interactions thoroughly to maintain complete and reliable service records.
• Support day-to-day call center operations by managing multiple requests efficiently and prioritizing urgent matters appropriately.
• Work collaboratively with internal teams to address service issues and ensure customer needs are resolved promptly.

Qualifications:

• Previous experience in a customer service or call center role.
• Ability to manage inbound and outbound calls in a fast-paced environment.
• Strong data entry and order processing skills with close attention to accuracy.
• Clear verbal and written communication skills with a customer-focused approach.
• Comfortable navigating systems and documenting information during live customer interactions.
• Strong problem-solving skills and the ability to remain detail oriented in challenging situations.

Compensation

$23.75-$27.50 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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