Assistant I, Administrative

We are looking for a detail-oriented Administrative Assistant to support HR-related employee services in Houston, Texas. This Long-term Contract position focuses on handling employee inquiries, maintaining accurate records, and coordinating with internal teams to deliver timely, high-quality support. The role requires strong communication, organization, and follow-through while working in a hybrid schedule of onsite Monday through Thursday and remote on Friday.

Responsibilities:
• Manage incoming employee questions related to HR policies, procedures, and workplace practices, ensuring each request is addressed promptly and accurately.
• Record, track, and close employee interactions in electronic systems while maintaining complete and organized documentation.
• Support the resolution of escalated concerns by coordinating with internal HR teams and other departments to provide effective follow-up.
• Contribute to onboarding and team development by assisting with the training of new staff members and sharing process knowledge.
• Collaborate with shared services groups such as payroll, benefits, recruiting, IT, and security to ensure employee support activities are completed thoroughly.
• Maintain filing systems, prepare reports, update templates, conduct research, and organize department materials as needed.
• Process employee pay-related updates, including merit increases, promotions, and compensation adjustments, and verify that all required information is entered correctly.
• Respond to routine payroll, timekeeping, and benefits questions, serving as a point of contact between employees, managers, and service teams to resolve issues.
• Coordinate documentation and follow-up for leaves of absence, disability claims, workers’ compensation matters, accommodations, and new employee paperwork, ensuring all required parties remain informed.

Qualifications:

• Experience in administrative support, HR operations, employee services, or a related office environment.
• Strong customer service and communication skills with the ability to handle inquiries professionally and clearly.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to manage documentation, maintain accurate records, and work carefully within databases or online systems.
• Familiarity with HR processes such as payroll, benefits, onboarding, leave administration, or employee record management.
• Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced setting.
• Ability to work collaboratively across departments and support issue resolution through effective follow-up and coordination.

Compensation

$18.00-$20.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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