Customer Service Representative

We’re hiring an Account Coordinator in Houston, TX for a contract-to-hire opportunity. This position focuses on delivering responsive support to customers, processing order-related transactions, and keeping communication flowing across logistics, warehouse, and production partners. The ideal candidate brings strong customer service experience, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:

• Respond to customer inquiries by phone and email, providing timely updates on orders, product questions, and service concerns.

• Prepare quotes and invoices while accurately entering job and order information into Microsoft Dynamics.

• Partner with warehouse personnel to monitor inventory levels, confirm item availability, and support order fulfillment.

• Coordinate scheduling details with production teams to help keep jobs on track and aligned with customer expectations.

• Review order information and reporting data carefully to maintain accuracy and reduce processing errors.

• Assist with arranging outgoing shipments, including both domestic and international deliveries, and help track shipment status.

• Communicate with vendors, logistics providers, and cross-functional teams to resolve issues and keep orders moving efficiently.

Qualifications:

• Previous experience in customer service, call center support, or a similar client-facing role.
• Proficiency with order entry and transaction processing in an ERP system, preferably Microsoft Dynamics.
• Ability to handle inbound and outbound customer communication professionally and efficiently.
• Strong organizational skills with experience supporting scheduling, order coordination, or logistics-related activities.
• High attention to detail when preparing quotes, invoices, reports, and customer records.
• Comfortable working with multiple departments, including warehouse, production, and external shipping partners.

Compensation

$25.00-$25.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.