Consumer Lender - Support

We are looking for a detail-oriented Consumer Lender - Support specialist to join our team in El Paso, Texas in a Contract to Permanent capacity. This position supports the loan closing process from early disclosure activity through funding and final post-closing review, helping ensure each file moves forward accurately and on schedule. The right candidate thrives in a high-volume environment, adapts quickly to changing priorities, and works collaboratively to maintain compliance and service quality throughout the lending lifecycle.

Responsibilities:
• Support multiple loan operations functions, including disclosures, closing coordination, funding activities, and post-closing follow-up, to keep files progressing efficiently.
• Assist teammates across the department during peak periods or coverage gaps to help meet deadlines and maintain consistent workflow.
• Prepare preliminary and final loan estimate documentation for lending staff while verifying that fees, program terms, and disclosures align with current requirements.
• Create and distribute closing disclosures and closing document packages in accordance with scheduled closing timelines and internal quality standards.
• Reconcile closing figures with title partners and internal records to confirm documentation and funding amounts are complete and accurate.
• Review signed closing packages, validate final loan information, and initiate funding-related transactions, including applicable fee payments through designated portals.
• Assemble and organize closed loan files for investor delivery, resolve outstanding conditions, and support purchase advice processing.
• Manage post-closing documentation by receiving original documents, scanning and uploading records, preparing borrower correspondence, and responding to accounting or banking documentation requests.

Qualifications:

• Experience supporting mortgage or consumer lending operations, with exposure to closing, funding, post-closing, or loan administration activities.
• Working knowledge of mortgage processing, mortgage closing, loan origination, and lending documentation requirements.
• Strong organizational skills with the ability to manage multiple files and deadlines in a fast-paced, compliance-focused setting.
• High level of accuracy when reviewing financial figures, loan documents, and closing packages.
• Ability to collaborate effectively across teams and provide flexible support where business needs are greatest.
• Familiarity with regulatory guidelines, disclosure requirements, and standard lending procedures.
• Proficiency in handling document imaging, record maintenance, and correspondence related to closed loan files.

Compensation

$15.98-$18.50 Hourly

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