Customer Service Representative
Position Overview
We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional service to customers, resolving inquiries, processing orders, and ensuring a positive customer experience. The ideal candidate is a strong communicator who enjoys helping others and thrives in a fast-paced environment.
Key Responsibilities
- Serve as the first point of contact for customers via phone, email, and in person.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process orders, requests, and account updates accurately.
- Maintain detailed customer records and documentation.
- Coordinate with internal departments to ensure customer needs are met.
- Follow up on customer concerns and ensure satisfactory resolution.
- Assist with scheduling, data entry, filing, and administrative support as needed.
- Maintain a positive and professional attitude when handling customer interactions.
- Support office operations and contribute to a team-oriented environment.
Preferred Experience
- Customer Service
- Administrative Support
- Call Center Operations
- Order Processing
- Reception/Front Desk
- Data Entry
- Retail or Hospitality Experience
- CRM Systems
Key Skills
- Customer Relations
- Communication
- Problem Solving
- Data Entry
- Organization
- Time Management
- Conflict Resolution
- Multi-Tasking
- Teamwork
- Professionalism
Why Join Us?
- Stable and growing company
- Positive team environment
- Opportunity for advancement
- Competitive compensation and benefits
- Convenient Hyde Park location
Qualifications:
Qualifications
- 1+ years of customer service, administrative, call center, retail, hospitality, or related experience preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficient with Microsoft Office Suite and computer systems.
- Ability to multitask and prioritize responsibilities effectively.
- High attention to detail and organizational skills.
- Reliable, dependable, and customer-focused.
Compensation
$18.00-$25.00 HourlyAbout Us
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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