Mail Room Specialist
Company Overview
The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners.
Core Values
HdL team members individually and collectively aspire to the following core values:
Deliver Excellence In Everything – We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.
Do The Right Thing – We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.
Foster Relationships – We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.
Give Generously – We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.
Enjoy The Journey – We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.
Be Authentic, Grateful, and Humble – We are thankful for the success we have achieved individually and as a company and never take it for granted.
Job Description
The Mail Room Specialist I reports to the Mail Room Supervisor.
Job Responsibilities
- Priming of payment to customer accounts.
- Updating customer accounts accordingly after accounting procedures.
- Retrieve and deliver mail to local PO Box.
- Gain experience concerning mail operations within TFA.
- Sort and collate mail.
- Handle and sort physical checks, money orders, and cash.
- Prepare batches for deposit to remittance specialist.
- Scan non-payment related correspondence and paperwork.
- Fold and insert outbound mail for delivery.
- Record inbound & outbound mail data.
- Time/date stamp incoming mail.
- Process returned mail & update customer accounts accordingly.
Skills and Qualifications
- Has the capacity to work with minimal supervision.
- Able to make routine decisions regarding day-to-day procedures.
- Capable of solving complex problems.
- General computer skills and understanding of Microsoft Office Suite
- Capacity to operate mail room equipment such as postage meters, letter openers, and the like.
- Intermediate knowledge to troubleshoot issues. Capacity to express creative solutions to basic problems.
Education and Experience
- High School Diploma or GED
Compensation
The starting base salary for this Fresno position is expected to be between $17.75 to $19.00 per hour. Actual pay rate will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.
Benefits
- Competitive Base Pay
- Opportunity to participate in 401k
- Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program
- Paid time off for Vacation, Sick and Holidays
- Employee Stock Ownership Plan (learn more about the HdL ESOP at: https://www.hdlcompanies.com/about/careers)
Equal employment opportunity, including veterans and individuals with disabilities.
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