Program Aide Medication

Our Story

The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness.

Position Description

The Program Aide Medication Aide (PAM) provides hands-on personal care assistance and supports safe medication administration to older adults and/or residents with disabilities in a nonprofit senior/supportive housing setting. Additionally, PAMs will assist residents with daily living including eating/dining, guideing to appointments, and helping residents participate in recreational activities inside and outside of the residence.

This is a full-time, onsite role (5) days a week.

Responsibilities will include:

• Administer orassistwith self-administration of routine medications aspermittedby state regulations and organizational policy (e.g., oral, topical, inhalers, eye/ear drops—based on authorization).
• Follow the“rights”of medication administration (right resident, medication, dose, route, time, documentation) and infection control practices.
• Observe and report changes in resident condition (vitals if trained/assigned, cognition, mood, gait, skin integrity, appetite, pain, safety risks).
• Respond to urgent situations per protocol and escalate to the Medication Coordinator asappropriate.
• Assistwith eating/feeding as needed, following diet orders and safety guidelines (e.g., aspiration precautions if applicable).
• guide residents todoctorsand other appointments.
• Visit residents who are hospitalized.
• Assistresidents inparticipatingin recreational activities.
• Complete service notes, shift logs, incident reports, and care documentation accurately and on time.

Required Skills / Abilities

• Demonstrated ability to provide respectful, hands-on personal care and to support medication processes safely.
• Ability to recognize and promptly report adverse reactions, changes in condition, or medication discrepancies.
• Strong communicationskills, sound judgment, and ability to stay calm in urgent situations.
• Basic computer/mobile technology skills for documentation and timekeeping.
• Ability to follow written care plans and verbal instructions accurately.
• ProficientEnglish communication skills (verbal and written) sufficient for care documentation; bilingual skills a plus based on resident needs.

Education & Experience

• High school diploma or GEDrequired(or preferred based on program requirements).
• CPR/First Aid certification required or ability to obtain within a specifiedtimeframe.
• Minimum 2years' experienceprovidingcare and/or medicationassistanceto older adults or individuals with disabilities preferred (home care, assisted living, supportive housing, SNF, etc.).

Physical Requirements

• Primarily on-site in resident apartments and commonareas;may require walking/standing for extended periods.
• Must be able toassistwith transfers and mobility support; ability to lift/push/pull per job needs (often up to 35–50lbs.with proper techniques/equipment).
• Schedule may include evenings, weekends, and holidays depending on resident needs.

Benefit Overview