Posted June 18, 2026
IT Support Specialist I
Lubbock, Texas, United States
Full Time
Reference: 45177BR
Position Description
The IT Support Specialist I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.
Department
Ortho Surgery Dept Lbk Genl
Major/Essential Functions
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience to equal four (4) years.
Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
• Knowledge and/or experience with computer hardware, printers, mobile devices, and peripheral equipment installation, configuration, and troubleshooting.
• Experience supporting network-connected devices and basic network troubleshooting.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
The IT Support Specialist I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, and websites, etc.
Department
Ortho Surgery Dept Lbk Genl
Major/Essential Functions
- Provide customer service-focused, one-on-one end-user support and problem resolution both in person and over the phone.
- Travel to clinic site locations using a personal vehicle during normal business hours as needed.
- Provides basic hardware and software support and maintenance for the department or unit, including, but not limited to, desktop computers, printers, clinical equipment, and related technology.
- Troubleshoots hardware, software, and network system issues and performs technical duties necessary to support departmental and business operations.
- Install & manage computer-based systems.
Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience to equal four (4) years.
Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed.
Preferred Qualifications
• Knowledge and/or experience with computer hardware, printers, mobile devices, and peripheral equipment installation, configuration, and troubleshooting.
• Experience supporting network-connected devices and basic network troubleshooting.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at https://www.ttuhsc.edu/compliance/clery-report.aspx.
