Medical Receptionist

We are looking for a detail-oriented Medical Receptionist to support a busy healthcare office in New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming patient experience while keeping front-desk operations organized and efficient. The person in this role will manage appointment flow, handle check-in activities, and serve as a reliable point of contact for patients and staff. Candidates with strong communication skills, front office experience, and familiarity with basic medical terminology will be well suited for this position.

Responsibilities:
• Welcome patients and visitors, provide courteous assistance, and maintain a welcoming front-desk presence throughout the day.
• Coordinate appointment scheduling, confirm upcoming visits, and help keep the provider calendar accurate and up to date.
• Complete patient check-in procedures, verify demographic or insurance details, and ensure required information is collected before appointments.
• Answer incoming calls, respond to routine questions, and direct messages or inquiries to the appropriate team members.
• Support daily medical front office operations by organizing paperwork, managing patient flow, and maintaining orderly reception areas.
• Enter and update patient information in office systems with close attention to accuracy and confidentiality.
• Assist with administrative tasks such as scanning documents, preparing forms, and routing records as needed by clinical or office staff.

Qualifications:

• At least 3 years of experience in a medical receptionist, medical front office, or similar healthcare support role.
• Demonstrated ability to schedule patients efficiently and manage a high-volume front desk environment.
• Working knowledge of patient check-in procedures and general receptionist duties within a medical setting.
• Familiarity with basic medical terminology and the ability to use it appropriately in day-to-day communication.
• Strong verbal and written communication skills with a detail-oriented, patient-focused approach.
• High level of accuracy, organization, and discretion when handling sensitive information.
• Ability to multitask, stay composed in a fast-paced office, and work effectively with patients and healthcare staff.

Compensation

$19.00-$19.00 Hourly

About Us

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