Credit & Collections Specialist
We are looking for a Credit & Collections Specialist to join our team in Lakeland, Florida. This position supports the credit function by evaluating customer accounts, monitoring receivables, and helping maintain healthy payment activity across a commercial portfolio. The role is well suited for someone who brings sound judgment, strong follow-through, and the ability to communicate professionally with customers and internal partners.
Responsibilities:
• Evaluate new customer credit requests and determine appropriate payment terms and credit exposure.
• Monitor assigned receivables by reviewing aging activity, following up on overdue balances, and taking timely action to improve collections performance.
• Contact customers regarding outstanding invoices, resolve payment issues, and maintain clear documentation of collection efforts and account updates.
• Investigate billing questions and account discrepancies by partnering with sales, customer service, and other internal teams to reach prompt resolution.
• Process approved electronic payments accurately within company systems and ensure records are updated to reflect current account status.
• Review existing customer accounts to identify changing risk, recommend adjustments when needed, and escalate higher-risk situations to the Credit & Collections Supervisor.
• Support decisions on payment arrangements for delinquent balances and assist with recommendations related to write-offs for uncollectible accounts.
This is a permanent opportunity that will pay up to $65,000 depending upon experience. Please apply to Jane Gearhart if interested!
Qualifications:
• At least 2 years of experience in credit and collections
• Working knowledge of credit evaluation, account review, and collections practices for business customers.
• Ability to analyze account history, payment behavior, and supporting documentation to make informed recommendations.
• Strong verbal and written communication skills with the ability to manage customer interactions professionally.
• Consistent work history that demonstrates reliability, accountability, and strong job tenure.
• Strong organizational skills with the ability to manage multiple accounts, priorities, and deadlines effectively.
Compensation
$50,000.00-$65,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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