Sales Assistant

We are looking for a detail-oriented Sales Assistant to support client-facing sales activities for a furniture retail business in New York, New York. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable coordinating customer requests, project details, and internal follow-up. The role focuses on keeping communication clear, documentation accurate, and sales support activities moving efficiently from initial inquiry through project progress updates.

Responsibilities:
• Serve as a primary point of contact for customer questions and provide timely follow-up through the company’s CRM platform.
• Capture client needs, specifications, and project details with accuracy so information is properly recorded and easy to track.
• Keep customers informed by sharing status updates, confirming changes, and clarifying next steps throughout the sales process.
• Develop estimates for clients using collected project information, product details, and pricing inputs.
• Coordinate with installers and external vendors to obtain pricing, compare quote details, and review invoice information for accuracy.
• Maintain complete account records by entering notes, communication history, and project updates into the CRM system.
• Support Sales Representatives during client meetings by documenting discussions, tracking follow-up tasks, and organizing sample materials.
• Monitor open projects, follow up on pending items, and help ensure a smooth and positive customer experience from start to finish.

Qualifications:

• 2+ years of experience in a sales support, customer service, or administrative coordination role.
• Proficiency with CRM systems and accurate data entry in a fast-paced business environment.
• Experience taking meeting notes and documenting follow-up actions clearly and thoroughly.
• Strong written and verbal communication skills with the ability to manage ongoing client correspondence professionally.
• Ability to organize multiple projects at once while maintaining close attention to detail.
• Comfort working with estimates, vendor pricing, and invoice-related documentation.
• Strong follow-through skills and the ability to keep tasks moving to meet customer and team expectations.

Compensation

$18.21-$21.09 Hourly

About Us

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