Collections Specialist

We are looking for a Collections Specialist to join our team in Baton Rouge, Louisiana on a Contract assignment. This role will focus on reducing outstanding accounts receivable balances by engaging with customers, reviewing delinquent accounts, and helping restore timely payment activity. The ideal candidate brings a strong background in collections, works comfortably with financial data, and can organize account follow-up with accuracy and professionalism.

Responsibilities:
• Contact customers regarding overdue balances and drive timely resolution of outstanding accounts receivable.
• Review aging reports to identify delinquent accounts, prioritize collection efforts, and maintain consistent follow-up schedules.
• Reconcile account discrepancies by researching billing issues, payment history, and supporting documentation.
• Document collection activity, customer responses, and payment commitments with accuracy in internal records.
• Partner with internal stakeholders to clarify account details and support the cleanup of past-due balances.
• Prepare status updates on collection progress, recovery activity, and unresolved accounts for team review.
• Use QuickBooks and Microsoft Excel to track account information, manage reports, and support collection analysis.

Qualifications:

• Experience handling commercial and/or consumer collections in a business environment that requires strong attention to detail.
• Working knowledge of credit and collections practices, including account follow-up and delinquency resolution.
• Ability to manage billing collection activity and investigate payment or account discrepancies.
• Proficiency with QuickBooks for account review, payment tracking, or financial record maintenance.
• Strong Microsoft Excel skills for organizing data, reviewing aging information, and monitoring collection activity.
• Clear written and verbal communication skills with the ability to maintain a respectful approach in customer interactions.
• Strong attention to detail and the ability to manage multiple accounts efficiently within a short-term assignment.

Compensation

$20.00-$22.00 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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