Financial Aid Coordinator

We are looking for a welcoming and organized Financial Aid Coordinator to support students and staff in Smyrna, Georgia. This Contract to permanent opportunity is ideal for someone who enjoys providing administrative support, handling high-volume communication, and helping create a positive experience for students seeking financial aid assistance. In this role, you will help manage inquiries, coordinate appointments, and assist with Title IV-related processes after training.

Responsibilities:
• Respond to incoming questions from students and other contacts, assess their needs, and connect them with the appropriate financial aid resource
• Provide administrative support for Title IV financial aid activities while following established procedures and completing required training
• Place outbound calls to arrange upcoming appointments for students with Financial Aid Advisors and confirm scheduling details
• Deliver attentive and courteous service across phone, email, and office interactions to ensure a supportive student experience
• Maintain accurate records, enter relevant information into internal systems, and keep documentation organized
• Assist with front-office and receptionist-style duties, including managing communications and supporting daily office operations

Qualifications:

• Prior experience in an administrative support, receptionist, or office coordination role is preferred
• Strong customer service skills with the ability to create a friendly and student-focused environment
• Clear verbal and written communication skills for handling inquiries and scheduling interactions
• Excellent organizational abilities with attention to detail and the capacity to manage multiple tasks
• Comfort answering inbound calls, making outbound calls, and performing data entry accurately
• Ability to work collaboratively with team members while maintaining a detail-oriented and positive attitude

Compensation

$21.00-$25.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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