Front Desk Coordinator

We are looking for a Front Desk Coordinator to support a busy healthcare practice in Marietta, Georgia. This is a Contract position expected to run for up to 12 weeks, with the possibility of longer-term employment depending on business needs. The person in this role will serve as a welcoming first point of contact for patients while helping keep daily front office operations organized and efficient across multiple practice locations.

Responsibilities:
• Welcome patients upon arrival, assist with registration, and coordinate check-in and check-out activities with professionalism and care.
• Handle incoming phone calls on a multi-line system, direct inquiries to the appropriate team members, and relay messages accurately.
• Oversee daily front desk operations to help maintain an orderly patient flow and consistent administrative support.
• Travel between office locations as needed to provide coverage and ensure continuity of service.
• Arrange patient appointments, update scheduling information, and support general clerical tasks for the practice.
• Maintain patient files and documentation with a strong focus on accuracy, completeness, and confidentiality.
• Respond to patient questions and concerns with empathy, professionalism, and a strong service mindset.
• Assist with broader call support functions after completing training on office procedures, providers, and workflows.

Qualifications:

• Demonstrated experience in customer service, preferably in a receptionist or front desk capacity.
• Strong verbal communication skills and the ability to interact professionally with patients, staff, and providers.
• Experience managing inbound calls and navigating a multi-line phone system effectively.
• Dependable attendance, punctuality, and flexibility to work between multiple office locations as needed.
• Ability to stay organized and composed in a fast-paced, patient-facing environment.
• High level of professionalism, sound judgment, and sensitivity when working with patient needs.
• Healthcare, medical office, or related administrative experience is preferred.

Compensation

$16.15-$18.70 Hourly

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