Case Manager

We are looking for a Case Manager to support patient care coordination and administrative case management activities in Cleveland, Ohio. This Long-term Contract position is ideal for someone who combines medical administrative knowledge with strong organizational skills to help patients navigate services, documentation, and coverage requirements. The role will work closely with clinical teams and patients to keep records accurate, appointments organized, and case activity moving forward efficiently.

Responsibilities:
• Coordinate case management activities by reviewing patient information, organizing follow-up needs, and supporting continuity of care.
• Verify medical insurance coverage and benefits to confirm eligibility and assist with service planning.
• Maintain accurate documentation in electronic medical record systems and update case details in a timely manner.
• Schedule patient appointments, coordinate referrals, and help align services with care plans and provider availability.
• Communicate with patients, families, providers, and internal care teams to gather information and address case-related questions.
• Apply medical terminology knowledge when reviewing records, entering documentation, and supporting administrative workflows.
• Assist with social work-related coordination by connecting patients with appropriate resources and support services.
• Monitor assigned cases for outstanding actions, required documentation, and timely progression through the care process.

Qualifications:

• Experience in case management, medical administration, social work support, or a related healthcare coordination role.
• Working knowledge of basic medical terminology and the ability to understand healthcare documentation.
• Experience with medical insurance verification, including confirming eligibility and coverage details.
• Proficiency with electronic medical record systems and accurate data entry practices.
• Ability to manage patient scheduling, referrals, and multiple administrative priorities effectively.
• Strong communication skills for interacting with patients, clinical staff, and insurance representatives.
• High level of organization, attention to detail, and ability to handle sensitive information professionally.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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