Medical Billing/Claims/Collections

We are looking for a detail-oriented Medical Billing/Claims/Collections specialist to support revenue cycle activities for a contract position based in Lehi, Utah. This role focuses on resolving payer issues, following up on outstanding claims, and moving accounts toward payment through persistent and organized outreach. The ideal candidate is comfortable working through insurance delays, interpreting reimbursement details, and managing multiple tasks efficiently throughout the day.

Responsibilities:
• Manage follow-up on unpaid or underpaid medical claims by contacting insurance carriers and pursuing timely resolution.
• Use payer web portals extensively to submit appeals, send reconsideration requests, and review claim status while balancing phone-based follow-up.
• Investigate denials and payment discrepancies by reviewing account details, remittance information, and supporting documentation.
• Analyze aging accounts receivable to prioritize collection efforts and escalate claims that require additional action.
• Interpret explanations of benefits and related billing records to determine next steps for reimbursement recovery.
• Maintain consistent productivity during extended payer wait times by completing portal activity and other claim resolution tasks.
• Document account actions, payer responses, and outstanding issues clearly to support accurate tracking and follow-through.

Qualifications:

• Experience in medical billing, claims follow-up, or healthcare collections.
• Working knowledge of medical accounts receivable processes, including aging categories and reimbursement follow-up.
• Ability to read and evaluate explanations of benefits and identify denial or underpayment issues.
• Hands-on experience submitting medical appeals and reconsiderations to insurance payers.
• Familiarity with hospital billing practices and payer communication workflows.
• Strong multitasking skills with the ability to stay productive across phone and portal-based activities.
• Patience, persistence, and professionalism when navigating complex insurance processes and extended hold times.

Compensation

$19.79-$22.91 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.