Billing Specialist

We are looking for a detail-oriented Billing Specialist to support billing operations for a waste and environmental services organization in Merrillville, Indiana. This Long-term Contract position is ideal for someone who can manage high-volume transactional work, maintain billing accuracy, and help ensure a smooth month-end close. The person in this role will work across order entry, transportation documentation, and invoice review while using technology confidently to keep processes organized and customers properly billed.

Responsibilities:
• Enter and process service and sales orders accurately to support daily billing activity and operational workflows.
• Prepare transportation-related documentation and preliminary billing records in internal systems to ensure transactions are ready for invoicing.
• Review customer charges for contracted and non-contracted services and apply correct pricing based on service details and billing guidelines.
• Take an active role in month-end billing by validating rates, confirming charge accuracy, and helping reconcile invoices against approved pricing records.
• Maintain dependable billing records in company systems so invoices are complete, timely, and aligned with customer expectations.
• Investigate discrepancies in billing data and resolve issues quickly to reduce delays and improve invoice accuracy.
• Use Excel and Outlook to organize billing information, track follow-ups, and communicate effectively with internal teams.
• Support customer satisfaction by helping ensure invoices are processed correctly and billing questions are addressed with care and accuracy.

Qualifications:

• At least 2 years of experience in billing, invoicing, or a related clerical accounting function.

• Practical knowledge of billing processes, billing statements, collections support, and billing systems.

• Strong comfort level with technology and the ability to learn internal platforms quickly.

• Proficiency in Microsoft Excel, Outlook, and SAP for tracking, reviewing, and communicating billing information.

• High attention to detail with the ability to identify pricing inconsistencies and data entry errors.

• Ability to manage multiple tasks in a fast-paced environment while meeting deadlines.

• Experience working with internal order or billing software is preferred; training can be provided for company-specific systems.

Compensation

$19.00-$22.00 Hourly

About Us

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