Intake Coordinator

We are looking for an Intake Coordinator to support high-volume intake operations in Cleveland, Ohio. This Long-term Contract position is ideal for someone who can manage incoming client materials with accuracy, maintain organized records, and keep work moving efficiently in a fast-paced production setting. The person in this role will help ensure applications and related documentation are processed correctly while supporting content management and archival activities.

Responsibilities:
• Receive, review, and log incoming client applications and supporting documents with a strong focus on completeness and accuracy.
• Coordinate the intake workflow by organizing materials, routing items to the appropriate next step, and tracking progress through established procedures.
• Maintain electronic and physical records within the content management system to support timely retrieval and consistent document control.
• Prepare, scan, index, and archive files, including work related to microfilm and other record retention processes.
• Monitor daily production volumes and help keep intake activities on schedule within a deadline-driven environment.
• Identify missing information or processing issues, escalate concerns when needed, and follow through to resolution.
• Communicate clearly with internal teams to confirm documentation requirements and support efficient case handling.

Qualifications:

• Experience handling client intake, document processing, or application review in an administrative or operations-focused role.
• Ability to work accurately in a production environment where volume, speed, and attention to detail are equally important.
• Familiarity with content management systems and the ability to organize digital records in a structured manner.
• Working knowledge of client application workflows and document verification practices.
• Exposure to microfilm, document imaging, or archival record processes is preferred.
• Strong organizational skills with the ability to manage multiple tasks and maintain consistent follow-through.
• Clear written and verbal communication skills and a dependable, team-oriented work style.

Compensation

$16.15-$18.70 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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