IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the organization by designing and delivering effective, role-based IT training programs. This role will lead Microsoft Copilot and AI training efforts, support major technology rollouts and digital transformation initiatives, and create engaging learning materials that help employees build confidence and capability with new tools. Based on general knowledge.

** contract to hire opportunity

Key Responsibilities:

• Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats.
• Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement.
• Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives.
• Create and maintain training content, including videos, guides, tutorials, and job aids.
• Identify skill gaps and develop targeted learning solutions to improve adoption and productivity.
• Gather feedback and measure training effectiveness to continuously improve programs.

Qualifications:

• Experience in IT training, instructional design, technical enablement, or learning and development.
• Strong knowledge of Microsoft 365; Microsoft Copilot and AI training experience preferred.
• Excellent communication, facilitation, and content development skills.
• Ability to translate technical concepts into practical, user-friendly training.

Compensation

About Us

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