Medical Receptionist

Job Summary

We are seeking a professional and detail-oriented Medical Receptionist to support front desk operations in a busy healthcare office in Aston, Pennsylvania. This individual will serve as the first point of contact for patients and visitors, helping ensure a welcoming experience while managing scheduling, patient intake, and administrative support tasks.

Key Responsibilities

• Greet patients and visitors in a courteous and professional manner
• Answer and route incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Check patients in and out for appointments
• Collect and update patient demographic and insurance information
• Verify insurance eligibility and obtain necessary authorizations when needed
• Maintain accurate patient records in electronic medical record systems
• Process intake forms and other office documentation
• Accept copays and process patient payments
• Coordinate with clinical staff regarding patient flow and scheduling needs
• Handle general administrative duties such as filing, scanning, faxing, and data entry
• Ensure front office areas remain organized and compliant with office procedures

Qualifications:

Qualifications

• High school diploma or equivalent required
• Previous experience in a medical office, healthcare administration, or front desk role preferred
• Familiarity with medical terminology, insurance verification, and patient scheduling preferred
• Experience using electronic health records or practice management software is a plus
• Strong customer service, communication, and interpersonal skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills
• Proficiency with Microsoft Office and standard office equipment

Preferred Skills

• Insurance verification and prior authorization experience
• Knowledge of HIPAA and patient confidentiality standards
• Bilingual skills are a plus
• Ability to remain calm and professional when handling sensitive situations

Work Environment

• Fast-paced medical office or clinic setting
• Frequent interaction with patients, providers, and administrative staff
• Primarily seated front desk role with occasional filing or document handling

Compensation

About Us

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