Business Analyst

We are seeking an experienced IT Business Analyst to support software implementation initiatives from planning through post-deployment. This role will partner with business stakeholders, project teams, and technical resources to gather requirements, document processes, support solution design, and help ensure successful delivery of enterprise software solutions.

Key Responsibilities:

• Partner with business stakeholders to gather, analyze, and document functional and technical requirements.
• Translate business needs into clear process flows, user stories, use cases, and functional specifications.
• Support software implementation projects, including requirements validation, testing coordination, issue tracking, and deployment readiness.
• Facilitate meetings, workshops, and status updates with cross-functional teams.
• Evaluate current business processes and identify opportunities for improvement through system enhancements and process optimization.
• Work closely with developers, vendors, project managers, and QA teams to ensure requirements are understood and delivered accurately.
• Assist with data mapping, migration validation, and integration-related activities as needed.
• Develop user documentation, training materials, and support change management efforts during implementation.
• Help coordinate user acceptance testing and ensure business signoff prior to go-live.
• Provide post-implementation support, issue analysis, and continuous improvement recommendations.

Qualifications:

• Bachelor’s degree in Information Technology, Business, Computer Science, or a related field
• 3+ years of experience as a Business Analyst supporting software or systems implementation projects.
• Familiarity with software development lifecycle and project delivery methodologies such as Agile, Scrum, or Waterfall.
• Experience with process mapping, gap analysis, testing, and stakeholder communication
• Strong analytical, problem-solving, and organizational skills.
• Excellent verbal and written communication skills.
• Experience working with ERP, CRM, HRIS, or other enterprise platforms is preferred.

Compensation

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