Data Operations and Production Support Lead
Description
Leidos is seeking a Data Operations & Production Support Lead to support CDC public health data management, analytics, reporting, and operational support activities.
This position serves as the lead for production operations, workflow management, user support, technical assistance coordination, operational reporting, and service delivery across multiple CDC public health data systems and analytics platforms. The successful candidate will work closely with program leadership, technical teams, data managers, analysts, and external stakeholders to ensure reliable, efficient, and timely delivery of operational services.
*This position requires U.S. Citizenship and is contingent upon award.
**Candidates in the Atlanta, GA area preferred. Remote work permitted with periodic travel to CDC facilities and customer meetings as required.
Primary Responsibilities
Production Operations and Service Delivery
Lead day-to-day operational support activities for CDC data management and analytics platforms.
Monitor operational workflows, data submissions, processing activities, and production schedules.
Coordinate issue identification, triage, escalation, resolution, and communication activities.
Support continuity of operations and operational readiness activities.
Track operational metrics, service levels, and performance indicators.
User Support and Technical Assistance
Coordinate technical assistance requests, user support activities, and stakeholder inquiries.
Monitor request intake, assignment, prioritization, and resolution processes.
Develop operational procedures, user guides, and support documentation.
Coordinate onboarding and offboarding activities for users and stakeholders.
Operational Reporting and Coordination
Develop and maintain operational dashboards, reports, status updates, and performance metrics.
Support project status reviews, operational meetings, and stakeholder briefings.
Coordinate knowledge transfer activities and operational transition planning.
Support release planning, deployment coordination, and post-release monitoring activities.
Stakeholder Engagement
Collaborate with CDC program staff, technical teams, data managers, and external partners.
Facilitate communication between operational, technical, and business stakeholders.
Support process improvement initiatives and operational efficiency efforts.
Identify operational risks and recommend mitigation strategies.
Basic Qualifications
Bachelor's degree in Public Health, Health Informatics, Information Systems, Computer Science, Business, or related discipline.
8+ years of experience supporting public health informatics, data operations, service delivery, analytics platforms, or related operational environments.
Experience supporting data systems, reporting platforms, surveillance systems, or analytics environments.
Experience managing operational workflows, issue tracking, user support, and stakeholder coordination.
Experience with Agile methodologies, Azure DevOps, Jira, or similar workflow management tools.
Experience developing operational reports, dashboards, and performance metrics.
Strong communication, organizational, and problem-solving skills.
Ability to coordinate multiple priorities in a fast-paced environment.
Preferred Qualifications
Experience supporting CDC, HHS, or other Federal public health agencies.
Experience supporting public health surveillance, reporting, analytics, or data modernization initiatives.
Familiarity with EDAV, 1CDP, Azure DevOps, Power BI, SharePoint, SQL, and related CDC analytics environments.
Experience supporting technical assistance, knowledge transfer, and operational transition activities.
Experience with HHS Enterprise Performance Life Cycle (EPLC) processes.
Professional Scrum Product Owner (PSPO), PMP, Agile, or similar certification.
Experience supporting multi-source public health data integration and reporting environments.
If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.
Original Posting:
June 15, 2026For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $107,900.00 - $195,050.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
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