Collections Specialist

We are looking for a Collections Specialist to join a business operations team in Lindenhurst, Illinois in a contract role with the potential to become permanent. This position is ideal for someone who can step in quickly, manage outstanding balances, and communicate professionally with families and residential accounts. The role supports daily collection activity while helping maintain accurate financial and census-related information within clinical and billing systems.

Responsibilities:
• Contact account holders regarding past-due balances and guide conversations toward timely resolution.
• Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate.
• Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances.
• Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable.
• Confirm financial resources and related account details to ensure collection activity is based on accurate information.
• Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward.
• Assist with billing follow-up and help address backlog created by delayed collection activity.
• Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems.

Qualifications:

• At least 2 years of experience in collections, billing follow-up, or a closely related accounts receivable function.
• Working knowledge of consumer and commercial collection practices.
• Ability to speak with families and other account contacts in a respectful, detail-focused, and solution-oriented manner.
• Experience reviewing balances, following up on overdue accounts, and recommending payment options.
• Strong attention to detail when updating records and verifying financial information.
• Comfort working in an on-site business office environment as part of a small team.
• Ability to manage priorities independently and contribute productively with minimal ramp-up time.

Compensation

$23.75-$27.50 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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