Revenue Cycle Manager

We are looking for a Revenue Cycle Manager to lead revenue operations for a growing healthcare organization in North Charlotte. In this role, you will guide billing, coding, payment posting, and collections activities while helping strengthen financial performance across multiple locations. This position is well suited for a leader who can combine operational oversight with practical problem-solving to improve workflows, support team development, and maintain consistent results.

Responsibilities:

• Direct daily revenue cycle activities from claim submission through payment reconciliation and account follow-up to support timely reimbursement.

• Supervise and mentor revenue cycle staff, including distributed team members, while setting clear expectations and encouraging strong performance.

• Evaluate existing workflows, uncover inefficiencies, and introduce process enhancements that improve accuracy, turnaround times, and cash collections.

• Track key revenue metrics such as accounts receivable aging, denial trends, reimbursement outcomes, and claim acceptance rates to guide decision-making.

• Maintain adherence to payer guidelines and healthcare regulations by reinforcing compliant billing and collection practices.

• Partner with leadership to support the onboarding of newly added practice locations and align revenue cycle operations across sites.

• Step in to resolve escalated billing issues, remove workflow barriers, and provide hands-on support when operational challenges arise.

• Build reporting routines and accountability measures that give leaders clear visibility into team productivity and financial outcomes.

Qualifications:

• At least 3 years of experience in revenue cycle management, with a strong background in healthcare billing operations.
• Prior experience leading billing or revenue cycle teams and managing performance across day-to-day operations.
• Background working in a multi-site healthcare setting, with the ability to support consistency across several locations.
• Strong knowledge of medical billing, claims processing, payment posting, and collection practices.
• Demonstrated success improving workflows, strengthening operational efficiency, and supporting scalable processes.
• Hands-on leadership style with strong judgment, follow-through, and a practical approach to solving problems.
• Ability to analyze revenue data, interpret performance metrics, and manage complex billing-related calculations.
• Familiarity with provider network dynamics and healthcare reimbursement processes; dental industry experience is helpful but not required.

Compensation

$90,000.00-$120,000.00 Yearly

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