Medical Front Office Specialist

We are seeking a highly organized and patient-focused Medical Front Office Specialist to join our healthcare team in Carmel, Indiana. In this role, you will be the first point of contact for patients, providing excellent customer service while supporting daily front office operations. The ideal candidate is detail-oriented, professional and comfortable working in a fast-paced medical environment.

Hours:

Monday 12:30p – 5:30p

Tuesday 8:00a – 5:30p

Wednesday 8:00a – 5:30p

Thursday 7:30a – 5:30p

Friday 7:30 – 4:30p

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Answer and direct incoming phone calls
• Schedule, confirm and reschedule patient appointments
• Verify insurance information and collect copays or other payments
• Maintain accurate patient records and update demographic information
• Manage patient check-in and check-out processes
• Respond to patient inquiries regarding appointments, forms and office procedures
• Support medical staff with administrative tasks as needed
• Ensure the front desk and reception area remain organized and welcoming
• Maintain confidentiality and comply with HIPAA and office policies

Qualifications:

• High school diploma or equivalent required
• Previous experience in a medical office, healthcare administration or front desk role preferred
• Familiarity with electronic medical records systems and medical scheduling software preferred
• Strong communication, customer service and organizational skills
• Ability to multitask and work effectively in a busy healthcare setting
• Knowledge of insurance verification and patient registration processes is a plus

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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