Receptionist

We are looking for a welcoming and dependable Receptionist to support a short-term housing site in Redwood City, California. This Contract position will serve as a key point of contact for residents, visitors, and staff, helping daily operations run smoothly in a fast-paced, service-oriented environment. The ideal candidate brings strong front desk experience, clear communication skills, and the ability to respond calmly and professionally as needs arise on site.

Responsibilities:

• Welcome residents, guests, and service providers at the front desk while creating a respectful and supportive first impression.

• Respond to questions in person, by phone, and through email, providing timely and accurate information about site operations.

• Manage incoming and outgoing mail and keep correspondence and front desk materials organized.

• Perform regular walkthroughs of the property to observe conditions, support site awareness, and report concerns when needed.

• Provide front desk coverage during periods when onsite leadership and team members are engaged in other priorities.

• Handle urgent situations with professionalism by following established procedures and notifying appropriate staff when necessary.

• Maintain records, update basic administrative information, and assist with data entry to support daily site needs.

Qualifications:

• At least 1 year of experience in a receptionist, front desk, or customer-facing administrative role.
• Ability to operate a multi-line phone system and manage several incoming requests at the same time.
• Strong customer service and interpersonal skills with the ability to communicate effectively with diverse individuals.
• Experience with data entry and organizing files with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook for routine administrative communication and tracking.
• Comfortable scheduling appointments, managing email correspondence, and supporting general office coordination.
• Ability to work onsite in South San Francisco, California and remain composed in a dynamic environment.

Compensation

$21.00-$23.00 Hourly

About Us

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