Receptionist

We are looking for a dependable Receptionist to support daily front-desk operations for a Contract assignment in San Mateo, California within the non-profit sector. This position plays an important role in creating a welcoming environment for residents, visitors, and staff while helping the site run smoothly throughout the day. The ideal candidate brings strong customer service skills, sound judgment, and the ability to stay organized and responsive in a fast-paced setting.

Responsibilities:
• Welcome residents, guests, and service providers professionally and serve as the first point of contact at the front desk.
• Respond to general questions in person, by phone, and through email, providing clear and courteous assistance.
• Manage incoming and outgoing mail and help maintain orderly administrative records and files.
• Perform regular walkthroughs of the property to observe conditions and report concerns when needed.
• Provide on-site support during urgent or unexpected situations by following established procedures and notifying appropriate staff.
• Handle multi-line phone activity, take accurate messages, and direct inquiries to the appropriate contacts.
• Assist with basic administrative work such as data entry, appointment coordination, and document preparation using Microsoft Office tools.
• Help maintain front-desk coverage and operational continuity while the broader team is occupied with other priorities.

Qualifications:

• At least 1 year of experience in a receptionist, front desk, or customer-facing administrative role.
• Proficiency with multi-line phone systems and standard business communication practices.
• Strong customer service and interpersonal abilities with a calm, detail-oriented approach.
• Working knowledge of Microsoft Word, Excel, and Outlook for routine office tasks.
• Ability to complete accurate data entry and keep files and records organized.
• Comfortable scheduling appointments and managing multiple tasks with close attention to detail.
• Ability to remain on site, conduct property walkthroughs, and respond appropriately in emergency situations.

Compensation

$21.00-$23.00 Hourly

About Us

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