Field Technician Team Lead

We are offering a contract to hire employment opportunity for a Field Technician in Augusta, Maine. The location of this job will require frequent travel across various locations in Maine. The workplace will vary based on the location of the technical support needed.

Key responsibilities:

• Overseeing the performance and development of other Field Technicians.

• Travelling to various locations for on-site support, primarily within Connecticut.

• Providing face-to-face support to end-users when issues can't be resolved remotely.

• Delivering Level 1-2 help desk type support to users.

• Utilizing Microsoft and Windows systems to troubleshoot and solve technical issues.

• Actively participating in Windows Upgrade projects.

• Efficiently managing and configuring computer hardware.

• Ensuring the successful deployment of IT solutions and systems.

• Providing deskside support to end-users to ensure smooth operation.

• Utilizing Active Directory to manage networked resources.

Qualifications:

• Must hold a minimum of 1 year of experience as a Field Technician or similar role.

• Proficiency in Microsoft Office suite.

• Experience with Active Directory is required.

• Must have a strong understanding and experience in Computer Hardware.

• Knowledge in Configuration Management is necessary.

• Skilled in handling Deployments.

• Deskside Support experience is a must.

• Prior experience leading a team of Field Technicians is preferred.

• Excellent problem-solving, communication, and team management skills.

• Ability to work in a fast-paced environment and adapt to diverse situations.

• Must adhere to all company policies and procedures.

• High school diploma or equivalent; Bachelor's Degree in Computer Science or related field is a plus.

• Must be willing to travel as per job requirements.

• Professional certifications in Network or System Administration will be considered a plus.

Compensation

About Us

Technology Doesn't Change the World, People Do.^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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