Customer Service Representative

We are looking for an experienced Customer Service Representative to support an onsite employee event in Linthicum, Maryland. This Contract position is ideal for someone who enjoys face-to-face interaction, creates positive experiences, and can represent a service-oriented brand effectively. The person in this role will help attendees navigate event resources, encourage account registration, and contribute to a smooth and welcoming event environment.

Responsibilities:
• Welcome employees at the event table and encourage participation by guiding them through profile or account registration.
• Communicate key program information clearly and confidently using approved event messaging.
• Provide a positive, detail-oriented presence while answering general questions and engaging attendees throughout the event.
• Hand out promotional materials and event giveaways to support awareness and participation.
• Refer employees with detailed or specialized questions to the appropriate support channels or designated resources.
• Assist with preparing the event area before launch and help with breakdown and cleanup once activities conclude.
• Remain on your feet for extended periods while actively supporting a busy onsite environment.

Qualifications:

• Demonstrated experience in customer service, call center support, or other client-facing roles.
• Strong verbal communication skills and the ability to interact comfortably with a wide range of people.
• Detail-oriented, dependable, and punctual approach to assigned work.
• Friendly and approachable demeanor with confidence in a fast-moving event setting.
• Ability to manage both inbound and outbound attendee interactions as needed.
• Willingness to complete a required one-hour paid training session before the event.
• Ability to follow business casual dress expectations for onsite representation.

Compensation

$25.00-$25.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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