Admissions Processor

· Processes and enters into the Student Database Management System (“System”), under limited supervision, all applicant in-formation, including applications, transcripts, test scores and cor-respondence, for new, readmit, transfer, MBA, and international students seeking undergraduate admission, ensuring its accuracy. · Ensures the System is maintained, and all records are complete, accurate, and up to date. · Makes data corrections and updates to applicant information in the System. · Responds to inquiries by email, telephone or in person and in-vestigates/resolves problems related to transactions handled by the department. · Answers inbound and outbound communications, run reports, schedules visitors for tours and information sessions, greets daily visitors, answers basic admissions related questions, filing, and collaborates on recruitment team projects. · Ensures excellent customer service is delivered to all guests, over the phone, by email and face-to-face. · Resolves internal requests for adjustments on applications. · Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and University policies and regulations. · Counsels prospective applicants on the admissions process and opportunities at the College. · Maintains a secure and confidential environment for student rec-ords and other data. · Organizes his or her workload to ensure all deadlines are met, and schedules work assignments in priority or date-received or-der. · Evaluates student transcripts and/or records. · Communicates effectively, both orally and in writing. · Analyzes and solves problems. · Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community. · Uses computers and related software applications. · Maintains attention to detail. • Initiate readmission clearances for readmit students • Prepare letters of acceptance and follow-up for prospective students • Enter all basic demographical data into the computer relevant to prospective students • Initiate weekly computer printouts to appropriate administrators • Perform Administrative Assistant duties as needed · Perform all other duties as assigned

Qualifications:

• Bachelor’s degree is required • Computer skills including, but not limited to Microsoft Office Suite · Data Entry experience. · Experience using student information systems such as Jenzabar, Banner, Banner Document Management, Customer Relationship Management or Recruiter is preferred. · Professional writing and communication skills · Experience working in student services or admissions in a higher education environment. · Knowledge of admission rules and regulations, FERPA, and Col-lege policies · Two (2) years of experience entering data, reviewing documents, and providing customer service preferred in higher education. · Demonstrated computer skills including accurate keyboarding skills and competent knowledge of Microsoft Office software (Word, Excel, and Outlook) and other tools, office equipment, and resources.· Experience providing customer service via email, phone, and in-person. · Knowledge of or ability to learn Jenzabar and other recruitment student information systems. · Excellent interpersonal and communication skills, written and verbal including a customer service orientation and demonstrated ability to work well with a wide range of personalities. · Experience entering high volumes of data with accuracy. · Good organizational skills, attention to detail, and flexibility. · Proven ability to perform various tasks simultaneously with con-sistently high accuracy while dealing with the public in a high volume, high stress environment and have a consistent positive temperament with continuous public interaction. · Ability to coordinate and implement assignments in order to meet deadlines. · Ability to provide high-level customer service under stressful sit-uations. · Ability to interact with a diverse group of individuals of varied ages, abilities/disabilities, racial, ethnic, and cultural back-grounds. · Ability to review, analyze, formulate, and follow through with assignments. · Ability to maintain confidentiality of work-related information and materials. · Ability to establish and maintain effective work relationships. · Ability to work in a fast-paced and high-volume department in-volving contact with prospective students, parents, and other constituents regarding the admissions process. · Ability to maintain the privacy of confidential student infor-mation and files. · Some overtime work is required during peak periods to manage the workload. · Evening and weekend work is required · Valid Driver’s Licens

Compensation

About Us

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