CRM Administrator - PERM FTE Direct

Job Title: CRM Administrator / CRM Techno-Functional Analyst -Full-Time, Permanent with immediate full benefits

 Location: Omaha, Nebraska – In Office

 Our GROWING client is seeking a CRM Administrator / CRM Techno-Functional Analyst for a full-time, permanent FTE supporting as an Administrator a highly customized CRM environment & be a long-term part of a team investing in its systems and ownership.

This CRM Systems Administrator / Analyst will play a key role in the ongoing support, administration, configuration, & optimization of a cloud-based CRM platform, helping support a strategic roadmap CRM-to-ERP integration with Oracle Cloud NetSuite. Microsoft Dynamics CRM, HubSpot, or similar CRM tools is relevant.

Join a company investing in a business-critical CRM platform and Support current operations, contributing to future system improvements & integration. 

** The company uses a cloud-based information CRM management platform similar to Dragonfly that can function as a CRM, project management, document management, and service tracking system in one centralized environment. It is highly customizable and designed to adapt to business needs.

KEYS: 

Administer, configure, and support a highly customized CRM platform

Support internal users with day-to-day CRM issues & break/fix tickets

Troubleshoot issues and collaborate with stakeholders on solutions

Test updates and changes in a sandbox environment

Maintain CRM configuration settings and ongoing enhancements

Manage pricing data & master data

Partner closely with internal sales teams to provide support and issue resolution

Document processes, configurations, and support activities thoroughly

Assist with future integration efforts between CRM and Oracle NetSuite ERP

Support workflow-driven processes involving quotes, orders, and invoices

Experience in CRM administration, CRM business analysis, or sales systems support

Exposure to ERP integration projects, especially Oracle NetSuite

Comfortable with both technical & business-facing roles Direct hire role with base salary up to $125K, plus bonus/ benefits. For immediate and confidential consideration, please message Carrie Danger on LinkedIn. This is a CRM Administrator / CRM Techno-Functional Analyst Direct Hire position up to $130K BASE PLUS Bonus + PERKS! For immediate / confidential consideration, best to call me directly or message me on LinkedIn, Carrie Danger, SVP Technology & Digital Practice / Permanent Placement Division, Nebraska @ My Direct Office #: 515-259-6087 or my cell is 515-991-0863 & e-mail resume confidentially to Carrie Danger – My direct email address is on my LinkedIn profile.

Qualifications:

• Hands-on experience administering or supporting ERP, CRM, or comparable business application platforms in a complex environment.

• Ability to translate business needs into system configuration changes, functional recommendations, and documented solutions.

• Working knowledge of CRM tools such as Microsoft Dynamics CRM, HubSpot, NetSuite CRM, or similar platforms.

• Experience with configuration management, system testing, and troubleshooting in cloud-based business systems.

• Familiarity with sales and operational workflows involving quoting, order processing, invoicing, and data management.

• Strong documentation skills, including the ability to produce business requirements, process notes, and configuration records.

• Exposure to system integration initiatives, especially involving Oracle NetSuite

Compensation

$110,000.00-$120,000.00 Yearly

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