Medical Front Desk Specialist

We are looking for a detail-oriented Medical Front Desk Specialist to support daily patient-facing operations for a Contract position in Eugene, Oregon. This role serves as a key point of contact for patients, helping create an organized and welcoming front office experience while coordinating appointment flow and administrative support. The ideal candidate is comfortable handling scheduling, check-in activities, and routine clerical tasks in a medical setting.

Responsibilities:
• Welcome patients upon arrival, confirm appointment details, and guide them through the check-in process efficiently.
• Coordinate provider calendars by arranging, updating, and confirming patient appointments based on office needs.
• Manage front office communications by answering calls, responding to routine inquiries, and directing messages appropriately.
• Maintain accurate patient information in electronic health record systems and update documentation as needed.
• Support daily reception activities such as verifying basic intake details, preparing visit-related paperwork, and organizing records.
• Assist with administrative workflows that keep the medical office running smoothly and aligned with patient service expectations.

Qualifications:

• Experience working in a medical front office, clinic reception, or similar healthcare administrative setting.
• Ability to schedule patient appointments accurately while balancing changing priorities throughout the day.
• Working knowledge of patient check-in procedures and general receptionist responsibilities.
• Familiarity with basic medical terminology used in outpatient or clinical environments.
• Comfort using EHR systems and standard office software for data entry and record maintenance.
• Strong communication skills and a detail-oriented, patient-focused approach to front desk service.

Compensation

$18.05-$20.90 Hourly

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