Loan Support Specialist

We are looking for a detail-oriented Loan Support Specialist to join a mortgage operations team in Reading, Massachusetts. This Long-term Contract opportunity is ideal for someone with strong mortgage administration experience who can help keep loan files accurate, organized, and moving efficiently through the process. The role will work closely with loan staff to support documentation, disclosures, third-party orders, and funding-related activities while maintaining high standards for compliance and service.

Responsibilities:
• Enter newly received mortgage loan files into the organization’s loan origination platform and confirm records are set up correctly from the start.
• Prepare borrower disclosure packages and distribute them within required timelines to support compliant loan processing.
• Coordinate requests for title work, property valuations, and flood certification reports through internal systems and approved vendors.
• Collect, upload, index, and organize borrower documents so files remain complete and easy to review throughout the loan lifecycle.
• Provide operational assistance for funding activities by updating information and supporting documentation in the designated system.
• Review loan records regularly to ensure documentation is accurate, current, and properly maintained.
• Partner with Loan Officers and related team members to resolve file issues, answer process questions, and keep applications progressing efficiently.

Qualifications:

• At least 5 years of experience in the mortgage industry is required.
• Background in loan origination, file setup, or mortgage processing is strongly preferred.
• Hands-on experience with MortgageBot or similar loan origination technology is preferred.
• Familiarity with mortgage funding support systems is considered an advantage.
• Strong accuracy and attention to detail when handling loan data and documentation are essential.
• Solid computer and data entry skills are required, including proficiency with Microsoft Office, Teams, and Outlook.
• Knowledge of loan administration, mortgage processing, mortgage banking, closing support, or underwriting workflows is highly valued.

Compensation

$21.85-$23.50 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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